Terms and Conditions

Effective Date: March 30, 2025

Welcome to CuraGo! These Terms and Conditions govern your use of our platform for healthcare consultations and related services. By accessing or using CuraGo, you agree to these Terms. If you do not agree, please do not use the platform.

1. Definitions

• "CuraGo" refers to the healthcare platform providing home consultations, and other healthcare services.
• "User" refers to any person using the platform, including patients, doctors, and caregivers.
• "Service" refers to the medical consultation and healthcare services offered through CuraGo.

2. Scope of Services

• CuraGo connects users with certified and licensed medical professionals for home healthcare services.
• Our services include general medical consultations, follow-ups, specialist appointments, diagnostics, and second opinions.
• CuraGo is not an emergency service. In emergencies, please contact your local emergency number or visit a hospital.

3. Eligibility

• You must be at least 18 years of age to use CuraGo.
• Minors may access services only under the supervision of a parent or legal guardian.

4. User Responsibilities

• Provide accurate and complete information during registration and consultations.
• Follow the medical advice provided by CuraGo professionals.
• Comply with all applicable laws and regulations.

5. Payment and Cancellation Policy

• Payment for services must be made before the consultation begins.
• Pricing varies depending on the doctor, specialty, and type of consultation.
• Cancellations must be made at least 24 hours before the scheduled appointment to receive a full refund.

6. Limitation of Liability

• CuraGo is not responsible for any medical decisions or adverse health outcomes. The responsibility lies with the consulting doctor.
• We are not liable for any internet or technical disruptions during virtual consultations.

7. Termination

• CuraGo reserves the right to suspend or terminate your account for violating these Terms.

8. Contact Us

For any questions regarding these Terms, please contact us at help@curago.in